Sports Pass T&Cs

These Terms and Conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials for the Actiph ‘Sports pass’ campaign. Claim instructions are deemed to form part of the Terms and Conditions and by participating, all customers will be deemed to have accepted and be bound by the Terms and Conditions. Please retain a copy for your information. 

Promoter: Actiph Water Limited, 107 George St, Edinburgh, EH2 3ES 

Administrator: TLC Worldwide UK Limited, 54 Baker Street, London, England W1U 7BU. 

 

1. Duration of Promotion: 

  1. Purchase Period: The period for purchase opens 00:01 Wednesday 12th March 2025 and ends at 23:59 Sunday 14th September 2025. There may be qualifying products bearing promotional packaging still available in retailers after 14th September 2025. Any products purchased after this date will not be valid for claiming in this promotion. 

  2. Promotional Period: Claims must be made between 00:01 Wednesday 12th March 2025 and 23:59 Sunday 14th October 2025. All claims received after the closing date of the Promotional Period will not be accepted. 


2. Eligibility: 

  1. This promotion is open to UK residents aged 18 or over, excluding employees and the immediate families of the Promoter, its subsidiaries, other group companies, its agents, or anyone else professionally connected with this promotion. 

  2. Current valid email address required. Internet access required. Purchase necessary. 

  3. UK residents must retain receipt/proof of purchase showing date of qualifying product purchase during the Purchase Period and that date must be prior to date of claim. Purchase of a minimum of two products is necessary and all purchased qualifying products for each claim must be clearly shown on the same receipt/proof of purchase. 


3. Qualifying ACTIPH products: 

The Promoter has estimated demand for qualifying products during this promotion. However, it is possible that demand is inconsistent, and stocks of certain products may be depleted prior to the end of the Purchase Period. All products are subject to availability and whilst stocks last.

  • Actiph Water 600ml 

  • Actiph Water 12x600ml 

  • Actiph Water 24x600ml 

  • Actiph Water 1L 

  • Actiph Water 12x1L 


4. How to participate: 

Customer journey

Customers must purchase a minimum of 2 x bottles or packs of Actiph Water in a single transaction in-store or online from a participating retailer to qualify for the reward during the Purchase Period. For all purchases, the customer must enter the below information at www.activitypass.actiphwater.com before 23:59 14th October 2025. 

  • Full name 

  • Current valid email address 

  • Upload proof of purchase; a photo or scan of receipt or online confirmation 

  • Promotion specific questions: 

    • What is your age?

      •  18-24 

      • 25-34 

      • 35-44 

      • 45-54 

      • 55-64 

      • 65+ 

    • Have you ever bought Actiph Water prior to this purchase? 

      • Yes 

      • No 

      • Unsure 

    • What made you purchase Actiph Water today? 

      • Free sports pass 

      • I prefer the taste 

      • I feel better when I drink it 

      • I feel it hydrates me better than regular water 

      • I feel it supports my physical performance 

      • I feel it helps with a digestive ailment (e.g. acid reflux) 

      • I like the brand 

      • It was on offer/discounted 

      • It was the only water available 

    • Where do you live? 

      • List of UK counties

  • Once submitted, the proof of purchase will be reviewed and if valid, each eligible customer will receive an email within 3 working days of submission with their unique claim link to redeem a free sports session or lesson with the National Sports network.

  • Customer can then browse the venues, select a sports session or lesson from the listings and once chosen, will receive an email with the PDF voucher to present at their chosen venue. 

  • Participating retailers: 

    • Retail: 

      • Tesco

      • Sainsbury 

      • Waitrose 

      • WHSmith 

      • Holland & Barret 

      • Planet Organic 

      • Wholefoods 

      • Asda (on the go) 

    • Online: 

      • Ocado 

      • Amazon 

      • Ocado

      • Amazon 


5. Claim Restrictions: 

  1. A maximum of 10 claims per person will be allowed across the entire Promotional Period. Additional claims that exceed this limit will be disqualified and any allocated rewards will not be fulfilled. 

  2. Customers who make a claim on someone else’s behalf will be disqualified, at the Promoter’s discretion. 

  3. Claims (bulk or otherwise) made from trade, syndicates, consumer groups or third parties will not be accepted. If it becomes apparent that a customer is reposting the same content multiple times or using a computer(s) to circumvent this or any other condition by, for example, the use of ‘script’, ‘brute force’ or any other automated means, that person’s claims will be disqualified and any reward will be void. 

  4. Incomplete, illegible, invalid or misdirected claims will not be accepted. Proof of sending will not be accepted as proof of delivery. The Promoter takes no responsibility for claims delayed, incomplete or lost due to technical reasons or otherwise. 


6. Reward: 

  • 1 x Activity pass to claim on a session or lesson in the National Sports Network –This pass will allow each customer access to the National Sports network to claim one free sports lesson or session. Each recipient of the reward will be sent a unique link to the email address provided upon claim, as part of the reward confirmation email sent by the Promoter (or Administrator) within 3 working days of valid claim. Each customer must click their unique claim link in their email, browse the venues and choose their sports session / lesson. Each customer will then receive an email with their digital PDF voucher to present at the venue. Each venues booking instructions must be adhered to, these will be clearly communicated in the venue information on the promotional website. Each claim voucher will be single use and must be used within 28 days of downloading. Vouchers cannot be used in conjunction with any other voucher or offer. Venues require booking in advance and some excluded dates may apply. Some venues may limit voucher redemption to 1 per person, per venue, per booking group. Customers are encouraged to check individual partner venues for their specific terms and conditions. There may be a minimum and maximum age for participation which may vary per activity or venue. 

  • Allocation of passes: 

    • Purchase of Actiph Water 2x600ml will be eligible for 1 pass. 

    • Purchase of Actiph Water 12x600ml (Multipack) will be eligible for 3 passes. 

    • Purchase of Actiph Water 24x600ml (Multipack) will be eligible for 5 passes. 

    • Purchase of Actiph Water 2x1L will be eligible for 1 pass 

    • Purchase of Actiph Water 12x1L (Multipack) will be eligible for 3 passes 

    • Purchase of Actiph Water 1x600ml AND 1x1L will be eligible for 1 pass 

  • The rewards are non-transferable, cannot be resold, auctioned, or exchanged and cannot be redeemed in whole or part for cash. In the event of circumstances outside of the Promoter’s control, the Promoter reserves the right to provide (in whole or in part) an alternative similar reward (as applicable) of equal or greater value. 


7. It is the responsibility of the customer to provide correct, up-to-date details when participating in the promotion and when claiming their lesson or session. The Promoter cannot be held responsible for customers failing to supply accurate information which affects reward claim or delivery of their reward. 


8. Neither the Promoter, nor its agents or distributors can accept liability for lost, stolen or damaged rewards. Lost or stolen rewards will not be replaced. 


9. Each receipt is for one (1) claim only. Once you have submitted your claim, that receipt will no longer be valid for further retries. Any attempts to enter the receipt more than once or receipts not intended for use in this promotion, may result in disqualification and all such claims will be declared void. 


10. The Promoter and the Administrator reserve the right to require customers to provide verification of their identity including date of birth and eligibility including original documents (passport, driving licence or equivalent form of identification clearly showing the customer’s date of birth) and requesting proof of purchase which they must provide within 10 days from request. The Promoter reserves the right to refuse to award the reward or withdraw the reward entitlement and/or refuse further participation in the promotion and disqualify the customer where there are reasonable grounds to believe there has been a breach of these Terms and Conditions, the spirit of the promotion, any instructions forming part of this promotion’s claim requirements or otherwise where a customer has gained and unfair advantage in participating or claimed using fraudulent means. 


11. Any additional costs which may be incurred in this promotion in the context of participation, such as internet costs and other additional services that go beyond those described services for the applicable reward (for example, personal expenses whilst on holiday) are not included in the reward and must be paid by customers separately. 


12. Your claim will be deemed invalid if (including but not limited to): 

  • You reside outside of the UK. 

  • You have not purchased a qualifying promotional product during the Purchase Period and you have not registered on the promotional website by 23:59 on 14th October 2025. 

  • You have not registered your claim by completing all requested fields on the promotional website correctly. 

  • You have failed in any way to otherwise comply with these Terms and Conditions as determined by the Promoter in its sole discretion. 


13. Insofar as permitted by law, the Promoter, the Administrator, their agents and distributors will not in any circumstances be responsible or liable to compensate or accept any liability for personal loss, damage or injury suffered by any customer entering the promotion or as a result of accepting your reward. Your statutory rights are unaffected. Nothing shall limit or exclude the Promoter’s liability for death or personal injury as a result of its negligence. 


14. In the event of circumstances outside the reasonable control of the Promoter, or otherwise where fraud, abuse, and/or an error (human or computer) affects or could affect the proper operation of this promotion, and only where circumstances make this unavoidable, the Promoter reserves the right to cancel or amend the promotion or these Terms and Conditions, at any stage or invalidate any affected claims. If an act, omission, event or circumstance occurs which is beyond the reasonable control of the Promoter and which prevents the Promoter from complying with these Terms and Conditions (including but not limited to global or regional health crises, weather conditions, fire, flood, strike, hurricane, industrial dispute, war, terrorist activity, hostilities, political unrest, riots, civil commotion, epidemic, pandemic, famine, plague or other natural calamities and acts of God), the Promoter will not be liable for any failure to perform or delay in performing its obligation but will always endeavour to minimise the effect to participants in order to avoid undue disappointment. 


15. The Promoter has no control over internet or communication networks and is not liable for any problems associated with them due to traffic congestion, technical malfunction or otherwise. The Promoter will not be held liable to any individual for any fraud committed by any third party nor for any event beyond its control including, but not limited to, user error and any network, computer, hardware or software failures of any kind which may restrict, delay or prevent a participant’s claim to the promotion. 


16. This promotion is administered by TLC Worldwide UK Limited. You can contact TLC here. 


17. Any persons participating info this Promotion do so on complete acceptance of these Terms and Conditions. 


18. The Promoter’s decision is final with regard to all promotional matters and no correspondence will be entered into. 


19. If any of these clauses should be determined to be illegal, invalid or otherwise unenforceable then it shall be severed and deleted from these Terms and Conditions and the remaining clauses shall survive and remain in full force and effect. 


20. The Administrator is responsible for fulfilling the reward. Any personal data captured in the fulfilment of the promotion will only be used for validation of claims, claim notification and for administering the Promotion, unless you have expressly consented for it to be used for any other purposes (for example, in subscribing to the Promoter’s or the Administrator’s marketing newsletters). Your personal details will at all times be kept confidential and in accordance with current data protection legislation. To find out more about how the Administrator uses and protects your personal data, as well as your privacy rights visit here. To understand how the Promoter uses and protects your personal data, please see the Promoter’s privacy policy here. You can request access to your personal data, or have any inaccuracies rectified, or exercise any other of your rights under data protection legislation by sending an email to lets.talk@tlcworldwide.com. Data will be stored for three months after the close of the promotion before deletion. By participating in the promotion, you agree to the use of your personal data as described in these Terms and Conditions. 


21. These Terms and Conditions shall be governed by the law of the relevant country for each customer, and customers submit to the exclusive jurisdiction of the courts of the relevant country they reside in.